Frequently Asked Questions

Do I receive an actual ticket?

The event is ticketless. Your proof of booking is your booking confirmation email.  You will also receive an email with important information prior to your event, usually Wednesday.

Is there any age limit of who can attend these event?

The age limit is 18 years and over please visit our Terms and Conditions page for more information.

Will there be a Medium at the event?

All events listed on Haunted Rooms are hosted by experienced Hosts and Professional Psychic/Clairvoyant Mediums. However sometimes a Medium(s) may not always be present – but as usual you will be in very safe hands with our experienced Hosts who have a wealth of knowledge and are fully trained in all aspects of professional public ghost hunting events and experience nights.

What do I need to bring with me to a Ghost Hunt?

As a lot of the ghost hunt locations are very old with uneven flooring, we strongly advise all people attending an event to wear sturdy footwear. The essential item for any Ghost Hunt is a torch (not forgetting spare batteries) as most investigations are carried out in complete darkness. You may also want to bring along your Camera, Camcorder etc. You never know what you may catch on film! Tea/Coffee and snacks are always provided on the events to keep you going throughout the night.

Can I sleep at an event?

Unless it is otherwise stated, events don’t include sleepover.

Will I see a Ghost?

Unfortunately activity will not just happen on command, however using the various experiments and experienced hosts on the events, everything will be done to offer the best chance of spiritual activity.

Can I pay a deposit? and full balance later?

Yes you can, if there is an option to do so.  We ask for £20 per person deposit with the final balance payment payable 4 weeks before your event.

Can I Cancel an Event?

It is your responsibility at the time of booking to ensure that you are able to make the event date as Haunted Rooms cannot offer a refund or transfer your places if you are unable to attend. Locations are paid in advance and these costs are owed even if you cannot make the event. All payments are non-refundable and non-transferable. Deposit payment options will secure your place(s) on the event but the balance payment should be made no later than 4 weeks prior to the event. If the balance payment is not received by the due date, Haunted Rooms have the right to re-sell your places and retain any deposit payment already received.

We cannot put your places back up for sale on the website if you are unable to attend your event. However, if the ticket price has been paid in full your tickets can be transferred to a third party and where applicable you can advertise your tickets for sale on Haunted Rooms’ Facebook page. However, these tickets cannot be sold on any other advertising site due to the terms and conditions associated with them. Please note that Haunted Rooms accept no liability for any third party transactions made via this method nor will Haunted Rooms enter into any correspondence to help with this transaction.

All guests need to be directed towards Haunted Rooms’ Terms and Conditions and it will be deemed that the person(s) purchasing your tickets have been asked by you to ensure that the terms and conditions have been read and agreed by all concerned. Failure to do so will result in the guests not being allowed to enter the location.